GENERAL INFORMATION
Check-in: hand-over of the room or apartment keys from 3pm.
Check-out: return of the key within 10am.
It is still possible to check-in, if you arrive before 3 pm, and use all the facilities: bar, restaurant, swimming pool and sun terrace.
During check-in it is necessary to show a valid ID or Passport of all Guests, children of all ages included.
DAY-USE AND LATE CHECK-OUT
It is possible to book on site a day-use room (more then 6 hours) or ask for a late check-out (within 6 hours). Service subject to availability and at an additional cost.
BOARD TYPES
SC
– Self-catering apartment.
– No meals or drinks are included.
BB
– Bed and Breakfast (overnight stay and breakfast).
– It includes: breakfast.
HB
– Half Board.
It includes: breakfast + dinner and drinks with meals*.
FB
– Full Board.
– It includes: breakfast + lunch + dinner and drinks with meals*.
* for lunch and dinner: 1/2L sparkling or still water, ¼ L white or red house wine
PRESTIGE ROOM PACKAGE
By buying the “Prestige” package you can pamper yourself with some nice services:
The offer costs € 30,00 per room and night and includes:
a. Room with pool view
b. Late check-out until 2 pm
c. Fruit and Sardinian sweets in the room upon arrival
d. Beach towels with daily change
e. First drink supply for minibar:
– x4 water (still and sparkling) 0,5L – x3 cans 33 ml (cola, lemonade or orange drink)
f. Evening housekeeping service
DEPOSIT AND BALANCE
– A 30% deposit of the whole amount is requested when confirming the reservation.
– Final payment when checking in.
CANCELLATION POLICY
– Up to 16 days before your scheduled arrival date: no penalty.
– From 15 to 11 days prior to your scheduled arrival date: 30% fee of your total amount.
– From 10 to 4 days prior to your scheduled arrival date: 50% fee of your total amount.
– From 3 days up to the arrival date: 100% fee of your total amount.
– No show or early check-out: 100% fee of your total amount.
This information is valid for the main rate. For special rates (e.g. prepaid or insured rate), please refer to the cancellation policy in your quotation.
SPECIAL REQUESTS
Requests made during the booking phase relating to preferences or particular needs (e.g. room with swimming pool view) are only subject to availability and not guaranteed.
INFANT
Infant: 0/1 year of age.
– For free if the baby sleeps in your own cot or in the bed with the parents.
– Cot: free of charge if booked when confirming the reservation (except for different agreements and prices arranged with the T.O.).
TAKE-AWAY LUNCH
If you would like to go on a one-day trip, you have the opportunityto take with you a packed lunch, that will replace the meal at the restaurant. The take-away lunch needs to be ordered at the reception the day before within 6.30pm.
The packed lunch is also available as extra meal at the price of €15.00 per person.
BEACH TOWELS
At the reception you can rent beach towels at an additional cost.
A deposit is needed and will be refunded when returning the towels.
Deposit: €20.00 (per item).
Rent: €2.50 (per day and per towel with change included).
WI-FI
Wi-Fi is for free and available in the rooms and common areas: reception, TV room and restaurant.
CAR PARK
Two car parks with limited capacity belong to the hotel: one is inside the Hotel and the other is located on the opposite side of the street.
LAUNDRY AND IRONING SERVICE
In your room you will find information and costs of the laundry and ironing service (external providers for dry cleaning service).
PETS
Only a limited number of pets is allowed in our Club Hotel and a request during reservation is needed.
Allowed pets: dogs, cats, rabbits, and small birds. They must weigh max. 10kg. The price is €20.00 per day per animal.
Transport box or a leash are mandatory. Animals cannot access the beach, sport courts, playground, bar, restaurant, and private beach property.
According to our regional law, all animals do not have access to the beach, except for dedicated dog beaches, from 8am to 8pm.
EXTRA MEALS
Extra dinner or lunch can be booked on site and include ½ L still, or sparkling water served in bottles, ¼ L white and red house wine.
Extra meals are mandatory for all the guests of the room and must be booked at the reception. An exception is possible only when authorized by the Hotel Manager.
ALLERGIES AND FOOD INTOLERANCES
It is necessary, when booking, to report food allergies or intolerances of any kind.
The Resort does not have a separate area for gluten-free cooking, therefore we cannot guarantee the absence of contamination for unpackaged products.
TOURIST TAX
During the check-in and only by cash, the municipality of Orosei requires the payment of a tourist tax which amounts to €1.20 per person per night. Exemptions are available according to municipal laws. The price and the periods of application of the tax can vary depending on new regulations issued by the town of Orosei.
For information visit www.comune.orosei.nu.it
ACCEPTED PAYMENT METHODS
Cards: Debit card, American Express, Visa, Euro/Mastercard, CartaSi.
Cash: maximum €4,999.00 for italians, €15,000.00 for foreign citizens.
TAXI
You can book a taxi at the reception to reach the beaches or the main towns nearby.
HOW TO REACH US
AEREOPLANE
Olbia Costa Smeralda Airport (OLB)
– 82km | 70 minutes by car.
Alghero-Fertilia Riviera del Corallo Airport (AHO)
– 165km | 144 minutes by car.
FERRY
Port of Olbia
– 85 km | 75 minutes by car.
Port of Golfo Aranci
– 103 km | 79 minutes by car.
TRANSFER FROM/TO OLBIA
– Airport or port of Olbia: €120.00 each way (1-3ppl).
– Airport or port of Olbia: €180.00 each way (4-5ppl).
– Airport or port of Olbia: €210.00 each way (6-8ppl).
– Child car seat upon request: €20.00.
– Additional charge for night service (from 8pm to 7.30am) +20% each way.
– All rates are inclusive of VAT and must be paid on site.
– In case of no-show the cost will be charged entirely.
Transfer must be confirmed 10 days before your arrival date. You also must communicate from which port/airport you start your journey and the time of your departure/arrival.
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